FAQ (frequently asked questions)
Q: WHAT Does LBMA stand for?
London Bullion Market Association
For more information, please view the website listed below.
http://lbma.org.uk
Q: WHERE Do I See the Earned Money Coming My Way?
A: Log into http://karatbars.com
This takes you to your Dashboard...
SEE YOUR ACCOUNT AREA (3 o'clock area of dashboard)
* Pending Unilevel Payout Unilevel calculations are ran on the 11th of each month to determine Unilevel rank and commission level. The final calculations will be posted in the Account Area on the 11th of each month. The Pending UniLevel bonus pays out on 1st business day of each month onto the Karatbars Debit Card.
example: Monthly Commission Run ...Feb 11th - March 11th... pays out on April 1
* Pending Dual Payout...is the total amount of commissions earned from the previous weeks business. The time period from the previous weeks activity, from Saturday to Friday midnite CET (Germany)
This field will go to zero once the commissions have been transferred to the Karatbars debit card each Friday. The field is now ready to accept current commission which has been earned from the "Dual Commissions this Week" field.
* Dual Commissions This Week... are calculated in real time. The commissions will accrue in real time from the Dual Team System current week of business. The weeks current cycle ends at Friday midnight CET ( Germany). At the weeks close of business, the total commissions from the "Dual Commissions This Week" field will move up to the Pending Dual Payout field. Commissions will be paid out the following Friday to the Karatbars debit card.
Q: I have seen three different people on the videos make three different statements pertaining to the required amount of gold purchased per month and the # of referees per month to maintain the requirements to receive all the bonuses. Please clarify.
A: Legally we are classified as an E Commerce company which also offers an Affiliate program. We adhere to the E commerce rules set forth by Germany and adhere to the World Trade Organization guidelines regarding the Harmonious Tax codes.. There are zero sponsorship requirements nor are there any purchase requirements from our company.
Q: Is the gold you purchase sent directly to you when it is purchased and do you have to clarify that you want it stored for you?
A: Every customer/ affiliate of Karatbars is able to maintain, direct and manage their own account. With every purchase, you select whether you want to store the gold or have it shipped for delivery.
Q: Is the gold in a separate account apart from the cash that would be used off of the Master Card?
A: Absolutely! The MasterCard is a convenient way for Karatbars to pay commissions to the affiliate. You can use your Karatbars debit card anywhere in the world MasterCard is accepted and it is a very easy means of converting cash into gold if you choose. The gold itself can be delivered or held in our private vaults in Germany .
Q: Is it insured by someone and is there a written contract that states who has it and it is obtainable without a lot of trouble?
A: Yes, there is an insurance policy that covers the gold held in the vault. Anytime the client wishes to take delivery, an order
may be submitted from your back office under the My Gold tab. "Delivery Request"
The gold is also insured throughout the delivery process. The insurance is valid until you sign that you have received your gold and have it in hand.
Q: What is the KYC that is talked about and since I am not that computer literate how do I upload to the office whatever documents are required?
A: KYC is also known as "Know Your Customer" or the Patriot Act. All financial institutions are required by law to maintain a current list of its client’s documentation and further verify no individual has been associated with terrorism or money laundering activity. You can scan a copy of your docs and upload them to your back office or simply take a picture using a cell phone and email them to yourself where you can save a copy to your computer and upload the docs to your back office.
Q: How do I get help on the use of the "Back Office"?
A: Your sponsor should walk you through the function of the back office once you are registered for your free account, I can also provide a list of short videos to help you if necessary.
There is also several videos to help you in the "Getting Started" tab at the top of this page.
Q: Do you automatically receive the Master Card or is there amount of gold that has to be put into the account. I do realize something would have to be in the account but just wondered if you automatically had the account set up?
A: The MasterCard account is set up once you have earned a minimum of 35€ in commissions. The set-up of the card is 20€ and the balance of 15€ is the amount for the minimum deposit on the card. The card may also be pre-ordered (prior to commissions) for affiliates who opt to participate in our optional Dual System Pay Plan. The client must have a Silver business package or higher prior to pre-ordering the card.
Q: What about family members (for ex: spouse) using the account? Would the spouse have the same account with a duplicate card or separate accounts?
A: We do not offer joint accounts; however, husband and wife may choose to have individual accounts set up. Each Karatbar account has an option to add a beneficiary. Each Karatbars account will have a separate Karatbars MasterCard set up in order for commissions to be paid out.
Q: One video stated that on a corporate or business account that there would only be one designated signer to operate the account, could you clarify?
A: Yes, that is correct. If an individual owns a business, our system is designed for only one authorized individual or signature
of authority to manage the account.
Q: Training is also important particularly as to what can be said and not said when presenting the program. Where could I obtain this?
A: The Terms and Conditions are located in our back office. You can register for a free account to view these terms and conditions without any obligation. The primary rules are to be honest and of good character. We do not allow affiliates to use the words investment nor give tax advice unless they are fully licensed by their local states/ province or Country. All questions of this manner should be referred to a trusted specialist who is familiar with the laws of the country in which you reside.
Also, please see "Do Not List" in the subcategory of the FAQ section.
Q: Are there Presentation Videos that can be obtained with instructions on the use of them?
A: Presentations are available in your back office or through a senior affiliate Leader of Karatbars International.
Q: Do the cost of the Business Packages or the Gold prices fluctuate with the spot price of Gold? Do the Gram Prices fluctuate?
A: Yes, the prices of gold are set daily by the London Fix. Prices are adjusted daily and are always posted in Euros.
Q: How are the tax implications on profits handled?
A: You will be considered an Independent Contractor. All questions of this manner should be referred to a trusted specialist who is familiar with the laws of the country in which you reside. Each individual should adhere to the tax guidelines & requirements setforth in their country of residence.
